Thursday, December 30, 2010

A letter from the CEO

As the year comes to a close and we take a moment to reflect on the last 12 months, I am almost overwhelmed at the changes that came with 2010.

The economy finally seems to be on an upswing, and while we've heard wonderful stories of success and perseverance, we recognize that many of our merchants struggled through this last year. Because we believe in the power of Main Street merchants, it remains the daily mission of our team to provide local business owners with free online resources and a community of support.

Pulling that off, however, has been quite the endeavor.

This year we've almost doubled our headcount. Our crowded little office of almost 40 people is a testament to the rapid growth we've required to continue with our "Merchant Success First" mission. We've added new features and products to further empower our users as you compete with big-budget big box stores. MerchantCircle is committed to helping merchants Generate Success Daily.

With the additions of Time Bridge and Bloglines to the MerchantCircle family, we have even greater hopes for how we will be able to serve you in the coming months. We're confident that by offering more local content and an appointment-scheduling tool, you'll be able to more easily connect with local customers.

Thank you for being part of the MerchantCircle community, we're looking forward to creating an even more successful 2011!

Ben Smith, Founder and CEO


  1. Great business info. you have in these posts. Happy new year!

  2. Ben,

    Thank you for your efforts... Continued success and all the best to you in the New Year!