For most of us these things really make us cynical about the touch feely side of things... especially when in most cases they are the farthest thing from what is really going on in a business... people don't really work that way, right? Right.
So I joined this company a few months ago and spent the first several weeks trying to figure out what did matter to the people that worked there. I asked them to tell me what was important to them and I observed what they did (which we all know is much more telling about the character of a business and its employees). Finally, I got what it meant to be a part of MerchantCircle!
They begged me not to try to put it on a poster...and I promised I wouldn't do that... so I decided to talk about it as a series of blogs instead - so here goes...
Merchant Circle is about a 24/7 Sense of Urgency...best explained in the words of one of our employees as he describes a colleague:
"From her first day at MerchantCircle, she hit the ground running. G immediately dove into three main issues and took action creating new product flows, testing them and pushing marketing initiatives to support the existing products. With limited resources and time, she seamlessly worked with the team to execute and implement these strategies. She pressed the team with a sense of urgency and commitment, backed up with hard analysis and because of her efforts, we were able to meet an important revenue milestone."
Small business merchants understand what 'sense of urgency' means. It's not a poster or a slogan. They live it every day. They know that without it, small businesses do not thrive and grow. And because it's part of MerchantCircle's DNA, we are the perfect partner for the small business merchants we serve.